Frequently asked questions and customer reviews

MDoni House: Frequently asked questions and customer reviews

MDoni House is here to help you out by providing a list of the frequently asked questions. Aside from that, you can get an idea of the establishment’s reputation by reading its customer reviews.

Frequently asked questions

Where are you located?

We are located at 10 Norwood Road, Umtentweni, Port Shepstone, KwaZulu-Natal, South Africa.

What are your facilities?

Here is a list of all our facilities:

  • In-room
  • Swimming pool
  • Poolside sunbathing area
  • Lounge
  • Indoor and outdoor restaurants
  • Fitness centre
  • Spa
  • 24/7 Lobby service
  • 24/7 Security
  • Bar
  • Luggage storage
  • Airport shuttle service
  • Covered courts
  • Banquet halls for events
  • Secured parking

You can read more about each one of them when you visit our website.

What time is your check-in and check out?

Our check-in time is 2 PM, but you can request an earlier time if needed. As for the check out time, you need to be out of your rooms by noon so that our housekeeping has ample time to prepare the room for the next guests.

Are pets allowed?

As much as we love animals, it is sad to say that pets are not allowed inside our premises.

How many people are allowed in one room?

The number of people allowed in a room depends on what kind of suite you will book. If you have a deluxe suite, the maximum number of people allowed is two. On the other hand, family rooms can accommodate 4 to 5 people, including children.

Customer reviews

‘My husband and I decided to book a suite at MDoni House since all of the other hotels in the area are fully booked. This decision is the best one we have ever done because of the establishment’s amazing facilities! Our original plan was to stay here for 3 nights and 4 days, but we want to extend our stay further. Thankfully, the receptionist was kind enough to inform us that we can do so. Would recommend this to our friends and family.’ – Nora L.

‘The view was great! We got a room that has a view of the sea, and it was the best part of our trip. Every sunset, I always make sure to watch the sun come down, and it is the most magical thing ever. You can see the sky change colours while the moon takes the place of the sun. I really enjoyed my stay at MDoni House’ – Rachel O.‘My family was able to book a family suite, and the children loved the spacious room! The curtains were beautiful, and the bed was so comfortable to sleep on. Our children had a fun time playing in the pool, and they did not want to leave it except for lunch and dinner times. You should stay here at MDoni House because it is family-friendly.’ – Roger R.

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